Returns / Refunds / Damages

We understand you may need to return an item. We make returns as easily as possible. You may return an item with a receipt within 45 days of ship date with no questions asked. Once we receive your return, we will refund your payment in the form we received it. Ship the item to us with the carrier of your choice. We do recommend insuring the package for your protection. Shipping charges you incurred will be credited to your store account for future purchases. ExceptionPlease note we require our Park Hill items you wish to be returned to us must arrive within five business days and you will be charged a 25% restocking fee.  

  • Shipments that are refused or marked "return to sender" will be charged a 25% restocking fee.
  • If the goods you received are defective or damaged, you must contact Brownsland Farm Home within 24 hours of receiving your order. Please notify us at
  • Packages shipped from the manufacturer / supplier may have their address on the package or on the packing slip. Do not contact or return items to the manufacturer / supplier's address.

All returns, regardless of origin, should be sent to the following address unless instructed otherwise:

Brownsland Farm
2455 N. Indian Hill Rd.
Hawesville, Kentucky 42348-6393